Medical Records/Scheduler Part-Time (not eligible for benefits)
Mon & Fri 8 am -4:30 pm, Wed 12 pm -4 pm
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Location: CRL Women’s Imaging Center, Edina MNPrimary Objective:
To coordinate all aspects of film/image management for CRL Imaging Southdale; to provide backup to technologists and staff when needed; effectively provide customer service to patients and visitors of the clinic; maintain an efficient working environment; and assist radiologists when needed.
Responsibilities:
- Requests and processes Release of Information requests for patients and clinics.
- Prepare image discs and reports for release. (Mail, Fed Ex, or patient pick up)
- Call outside facilities to request previous imaging studies.
- Maintaining medical records files, requests, and notes in patient files for documentation purposes.
- Greets and assists patients checking in for appointments.
- Answers telephone: Schedules patient exams; answers inquiries for patients, physicians, and other calls; retrieves and delivers accurate messages to clinic personnel.
- Communicates information to facilitate continuity of patient care and clinic workflow.
- Communicates and/or forwards exam information to patients, physicians, and clinic personnel.
- Assist with radiology reports as needed.
- Maintain a high level of patient confidentiality in adherence to HIPAA guidelines.
- Multitask with high attention to detail.
- Other duties as assigned.
Qualifications:
- Minimum high school diploma with some business school or vo-tech education desired.
- Previous medical clinic and/or business office experience.
- Time management skills and punctual attendance.
- Demonstrate ability to multi-task.
- Physical demands require continuous standing, walking, pushing, pulling, and lifting.
- Excellent verbal communication skills
- Thoroughness and strong attention to detail.
- Superior customer service skills
- Medical terminology training/certificate a plus
- Basic computer skills
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