Director of Event Operations (DEO) - Bay Area [United States]

 

ABOUT US

Off the Grid is a placemaking platform that transforms temporary event spaces into powerful community experiences through its products and services. When we do our jobs well, we create moments of connection and discovery that are scalable, modular, and authentic. We set the stage for discovery by offering public marketplaces throughout the Bay Area serving more than 100,000 people each week, as well as turn-key event production, catering, and scalable employee dining experiences. All our experiences support our mission of strengthening small food businesses in the communities we serve.

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POSITION SUMMARY

Specializing in large and small scale events production and campaign management. Director of Event Production needs the following attributes: strong project management skills, collaborative nature, strategic thinking, and attention to detail. The Director of Operations will be held accountable to deliver on all logistical, event organizing, and staffing needs of each event to ensure optimal efficiency and customer satisfaction.

This role needs to have an eye for safety and organization, with strong communication and leadership capabilities. When the teams are working within the event spaces the Director of Event Productions should be teaching, leading, and communicating ways to improve process and use of the space.

This is a full-time position which requires nights and weekends to regularly oversee, support and improve operational needs. This position is primarily based in San Francisco with moderate travel to our events as needed throughout the Bay Area.

HOW THIS ROLE RELATES TO THE SUCCESS OF OTG

The DEO is responsible for excellence in execution across OTGs portfolio of event operations (public markets and catering) in the regional Bay Area inclusive of: financial performance, on-site brand experience execution, defect reduction and iteration, staffing and training, and growth planning.

KEY OUTCOMES

This position will be responsible for, but not limited to the following:

• Plan, organize and train in order to execute our events in a way that delivers on our values, continuously reduces defects and maximizes the value of each event for OTG; resulting in us meeting our quarterly and annual goals.
• Build scalable systems for effective and incremental improvements surrounding training, event operations and post event feedback to drive incremental improvements against guest and customer feedback.
• Curate and program our event opportunities to maximize customer and partner value based on defined and measured metrics.
• Execute an aligned vision of OTG brand values across our public markets and catering in a quantifiable way that produces excellent customer outcomes.

VISION

We want a leader who can take ownership of scaling our event operations with a growth mindset in order to anticipate, plan and execute our experience in a profitable and sustainable manner that aligns with our company values.

KEY TECHNICAL SKILLS

• Systems Thinker
• Project Manager
• Defect measurement and management

KEY MANAGEMENT SKILLS

• Transparent and Direct Communicator
• Coach interested in team development
• Growth mindset interesting in scaling systems
• Curious Problem Solver

WORK ENVIRONMENT

The worker is subject to extreme environmental conditions. Activities frequently occur inside and outside.

PHYSICAL DEMANDS:

While performing the job duties, the employee is regularly required to talk or hear; sit; stand; walk; substantial movements (motions) of the wrists, hands, and/or fingers; use hands to finger, handle or feel; and reach, push, pull with hands and arms, and repetitive motion. Occasionally, the employee is required to climb; balance; stoop, crouch; function in narrow passageways. Specific vision abilities required include visual acuity to operate motor vehicles and/or heavy equipment; determine the accuracy, neatness, and thoroughness of the work assigned, viewing computer terminal; extensive reading. In addition, the employee must frequently move/lift equipment up to 50 pounds throughout the day and occasionally up to 75 pounds

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