Join our exceptional patient care and personalized service as a Coordination Specialist. Your role will intertwine patient care coordination with the finesse of a concierge service, all while setting the bar high for the assigned practice. As the ambassador of the department, you'll be the welcoming face, the initial touchpoint that not only greets patients but also discerns their unique needs, channeling them towards the perfect program. The art of multitasking becomes your forte as you seamlessly juggle responsibilities - from elevating patient relations to upholding stringent quality control standards. Your secret ingredient lies in your dedication to crafting experiences that are not just satisfying but extraordinary. Immerse yourself in the immersive world of personalized customer service, where every interaction is an opportunity to create lasting impressions. Navigate the intricate landscape of Patient Affairs Center activities with precision, leaving your mark on a diverse range of initiatives that directly impact the patient journey. If you're driven by a passion to revolutionize patient care, seek avenues to elevate service excellence, and thrive in a role that bridges the gap between precision and compassion, then this is your stage. Step into a career that marries professionalism with care, and make your mark on the future of healthcare, one extraordinary patient experience at a time. Salary: $24.57 - $34.87/hour
Required: * Working knowledge of the UCLA Healthcare System and where to go to get issues resolved, Knowledge of medical terminology, and of major medical insurance plans and authorizations. * Experience with various computer software and hardware including word-processing, knowledge of Microsoft Word, Excel, Outlook, the MCCS and Access Express, and the internet. * Typing skills to prepare forms and correspondence with speed and accuracy. * General knowledge of medical procedures and terminology * Knowledge to problem-solve with other members of the Patient Affairs Center team and to effect change toward improvement of clinic services. * Demonstrated ability to maintain composure when confronted by difficult situations and to respond professionally. * Possesses strong customer service skills to promote pleasant and effective interactions with patients, staff, and doctors. * Skill in analyzing information, problems, situations, practices, and procedures to recognize alternatives and provide solutions. * Skill in speaking clearly and using appropriate grammar. * Demonstrated ability to creatively integrate competing demands of a multidisciplinary setting into a productive working environment
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